Patna Metro Rules: Official Do's and Don'ts

Short answer: Carry a valid ticket, queue up, let passengers off first, keep the station clean and give priority seats to those who need them. Do not smoke, eat or drink, damage property, cross the tracks or block the train doors. These are the passenger rules on the PMRCL website, in simple words.

What are the official Do's?

• Keep a valid ticket or smart card for your journey.
• Queue up and let passengers off first at the gates and the train doors.
• Keep the station clean. Use the dustbins.
• Give priority seats to senior citizens, pregnant women and divyang passengers.
• Be courteous to staff and fellow travellers.
• Hold the handrails. Trains can start and stop suddenly.
• Keep emergency exits clear. Do not place bags or stand in front of them.
• Report anything suspicious, such as an unattended bag, to station staff or security at once. The helpline is 155370.

What are the official Don'ts?

• No smoking in the metro premises.
• No eating or drinking in the metro area or the trains.
• Do not deface property. Writing, scratching, pasting or damaging stations and trains is not allowed, and penalties may apply.
• Do not trespass or cross the tracks. Stay behind the safety line on the platform.
• Do not buy tickets from unauthorized vendors. Use only counters, machines or channels run by PMRCL.
• Do not block the doors. It delays the train and can be dangerous.
• No commercial photography or filming without a permit from PMRCL. We have not found the permit process or any fee, so ask PMRCL directly.
• No loud music. Use earphones.

How does a trip work, step by step?

1. Buy a ticket only from PMRCL's own counters, machines or channels.
2. Pass the security check and keep the line moving.
3. Wait behind the safety line on the platform.
4. Let passengers off first, then board without blocking the doors.
5. Hold a handrail, and give priority seats to those who need them.

Good to know before you travel

Expect security checks. PMRCL lists X-ray baggage scanners, metal detectors, CCTV and security staff at its stations, and there is a frisking booth for ladies. You may be asked to put your bag through the scanner. See the facilities guide for more.

Most rules are about safety. Queuing and letting people off first keeps the doors clear, handrails prevent falls, and clear exits help staff move people out quickly in a problem.

What is not confirmed yet

• The exact penalty amount for each offence. The page we read lists no fine amounts.
• Rules on luggage size, pets and bicycles.
• Whether a coach is reserved for women. Some unofficial websites say so, but PMRCL's page does not, so we do not claim it.
• The photography permit process and fees.

If one of these affects your journey, ask at the station or call 155370 before you travel. Fares and trains are covered in the fares and timings guide.

Sources and last check

• PMRCL official website (patnametro.bihar.gov.in): Do's and Don'ts page, Facilities for Women section and the helpline. Its security certificate had expired on 12 November 2026, so your browser may show a warning.

Last reviewed: 12 November 2026. We update this page when PMRCL announces a change. See our editorial policy. Found a mistake? Tell us.

This is an independent guide. It is not a PMRCL or government website and it does not speak for PMRCL, the Patna Metro Rail Corporation Limited.